247ZILLA's customers enjoy many benefits, including 100% uptime* and world-class 24/7/365 Technical support. With 247ZILLA you will be working with trained and professional employees dedicated to ensuring that you are completely satisfied with your services at all times.
If you have questions and need an immediate answer, please feel free to use our Live Chat! You can use our live chat service 24 hours a day, 7 days a week. Talk to a live person, get the answer to your question and the solution to your problem immediately.
At this time we do not offer telephone support because, in the time it takes to deal with each query by phone we can reply to many more people by online chat or through tickets. Chat agents are able to handle more than one interaction at a time, making them more efficient than phone-based agents. Each one of our chat agents are trained to handle more than one customer concurrently without impacting the overall quality of support. For technical support, billing or other complex enquiries please submit a ticket via our helpdesk located at https://www.247zilla.com/helpdesk.html
If you face any difficulty in reaching our Live Chat, please retry connecting after 5 minutes. This could be because there are several simultaneous online chat requests at the same time.